Questions, answered

10 hours for advisory, $15K for a fixed-scope project, or one engineer for one month for an embedded team. We don't take engagements smaller than that — there's not enough time to deliver real value.

Yes. Send us your NDA and we'll counter-sign within a business day. We also have our own mutual NDA template if you'd prefer.

Absolutely. Most of our fintech and healthcare clients are pre-launch. NDA, code-name, no public attribution — we'll respect whatever your stealth posture requires.

Our engineers are distributed UTC ±0 to UTC −8. We always have at least 4 hours of overlap with your team, regardless of location. For 24/7 retainers we run a follow-the-sun rotation.

Both. Project engagements are fixed-price after the discovery sprint. Embedded teams are billed monthly per engineer. Advisory is hourly with a 10-hour minimum. Retainers are flat monthly with a defined SLA.

We guarantee continuity. Every project has a documented context handover doc maintained from day one. If we lose someone, we replace them within 5 business days with no loss of project velocity — at our cost.

No. Embedded teams are month-to-month after the first month. Retainers are 3-month minimum then month-to-month. Project work is one-time. We don't believe in handcuffing clients.

50% on signature, 50% on delivery for projects. Net 30 invoicing for embedded and retainers. Wire, ACH, or crypto (USDC). We don't take credit cards for engagements above $5K.

Deep expertise across AWS, GCP, and Azure. Our engineers carry production certifications on all three. We also work with Hetzner, DigitalOcean, and bare metal when it's the right call.

Both. About 60% of our work is brownfield migrations — taking existing infrastructure and modernizing it without downtime. The other 40% is greenfield platform builds for new products.

Yes. We're tool-agnostic. If you're on Jenkins and don't want to migrate to GitHub Actions, we'll make Jenkins work. We pick tools based on your team, not our preferences.

Always. Every project includes 2 training sessions for your engineers, plus runbooks and architecture docs. For embedded engagements we pair-program continuously, so knowledge transfer is built-in.

We operate under a SOC 2-aligned ISMS. We can provide our security questionnaire, sub-processor list, and BAA template on request before signing.

We don't store client data on our infrastructure. All work happens in your environments via federated access (AWS SSO, GCP Workload Identity, etc). We hold no PHI or PII.

You do. All deliverables — code, architecture diagrams, runbooks — are work-for-hire and assigned to you on payment. We retain no rights and don't reuse client IP.

For retainer clients: 15-minute SLA on Sev 1, 1-hour on Sev 2. We run blameless postmortems within 5 business days of resolution. All incidents are tracked in your ticketing system, never ours.