Infrastructure provisioning took 3 days and required manual tickets to the platform team. New engineers needed 2 weeks to become productive. Developer satisfaction was critically low with an NPS of 23, and the platform team was a bottleneck for every engineering initiative.
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case study · Financial Services
Internal Developer Platform for Series C Fintech
Built a Backstage-based internal developer platform with golden paths and self-service infrastructure, transforming developer experience and cutting platform tickets by 80%.
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02
We deployed Backstage as the central developer portal with custom plugins for service catalog, golden path templates, and self-service infrastructure provisioning via Terraform Cloud. Implemented Crossplane for Kubernetes-native cloud resource management and built automated onboarding workflows that configured IDE, access, and environments in one click.
03
R / 01
23
Developer NPS improved from to 71
R / 02
3
Infrastructure provisioning reduced from days to 15 minutes
R / 03
2
New engineer onboarding reduced from weeks to 2 days
R / 04
80%
reduction in platform team tickets
04
BackstagePlatform
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