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case study · Financial Services

Internal Developer Platform for Series C Fintech

Built a Backstage-based internal developer platform with golden paths and self-service infrastructure, transforming developer experience and cutting platform tickets by 80%.

01
the challenge

What stood in the way

Infrastructure provisioning took 3 days and required manual tickets to the platform team. New engineers needed 2 weeks to become productive. Developer satisfaction was critically low with an NPS of 23, and the platform team was a bottleneck for every engineering initiative.

02
our solution

How we solved it

We deployed Backstage as the central developer portal with custom plugins for service catalog, golden path templates, and self-service infrastructure provisioning via Terraform Cloud. Implemented Crossplane for Kubernetes-native cloud resource management and built automated onboarding workflows that configured IDE, access, and environments in one click.

03
the outcome

Measurable results

R / 01
23
Developer NPS improved from to 71
R / 02
3
Infrastructure provisioning reduced from days to 15 minutes
R / 03
2
New engineer onboarding reduced from weeks to 2 days
R / 04
80%
reduction in platform team tickets
04
tech stack

What powered it

BackstagePlatformTerraformTerraform
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